6 To 11 Days Shipping Time

 

Order Processing

At our online store, we prioritize efficiency. All orders, regardless of their size or destination, will be processed promptly within 1-3 business days. We understand the importance of a swift turnaround, ensuring your items are on their way to you without unnecessary delays.

Free Shipping Worldwide

Exciting news for our customers worldwide! We are thrilled to offer free shipping to every corner of the globe. No matter where you're located, enjoy the added convenience of complimentary shipping on every single order. It's our way of extending gratitude to our valued customers around the world.

Delivery Times

While we pride ourselves on providing free shipping, we also understand the significance of timely delivery. During the checkout process, you will receive detailed information on estimated delivery times based on your destination. These estimates are designed to provide transparency, giving you a clear expectation of when your items will arrive.

Tracking Information

To enhance your shopping experience, we provide tracking information as soon as your order is dispatched. This feature allows you to monitor the progress of your package, offering peace of mind and a sense of control over your delivery.

International Delivery

Our commitment to free shipping extends beyond borders. For our international customers, there's no need to worry about shipping fees. We cover the cost, ensuring a seamless and cost-free experience for every global order.

Returns and Refunds

Our dedication to customer satisfaction extends to our returns and refunds policy. For comprehensive information on the return process and applicable conditions, please refer to our dedicated Returns and Refunds Policy. Your satisfaction is our priority.

Customer Service

Should you have any questions, concerns, or simply seek assistance regarding shipping and delivery, our dedicated customer service team is at your service. Reach out to us at contact@vivroo.com or through our contact form. Your experience matters, and we are here to make it exceptional.